Refund policy

 Thank you for shopping with us! If you are not satisfied with your purchase, we’re here to help. 

Returns:

• You have 5 days from the date of delivery to return an item. 
  
  
• To be eligible for a return, the item MUST be unused and in the same condition you received it.
• Item MUST be in original packaging.
• Proof of purchase (receipt or order number) is required.

Non-returnable products:

• Gift Cards

• Personalized or custom-made items

• Opened items

• Used items

Shipping:

• You will be responsible for paying for own shipping costs for returning your item.

• Shipping costs are non-refundable.

Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at ivorylaneco@yahoo.com

Contact Us:

If you have any questions about our Return and Refund policy, please contact us at: 

ivorylaneco@yahoo.com